Exoto's Red Tag Specials!
Holidays Specials  •  Up To 70% OFF  •  Free Worldwide Shipping
 
 
Q - How can I order by telephone?
A - Orders can be placed by calling Exoto's knowledgable telephone operators at 1-800-872-2088 (toll free within United States and Canada) or +1-805-530-3830 from outside the United States and Canada.  Our hours are 8:00am to 5:00pm Pacific Time, Monday to Friday, except on Christmas Day.
   
Q - What do I need to know before placing my order?
A - All sales are subject to Exoto's Conditions of Sale. Merchandise exchanges or returns must be first authorized by our Customer Service department within 7 business days of receipt. Absolutely no merchandise will be exchanged or accepted back without a return authorization number, or after grace period. Store credit only will be given on returns. No cash refunds. Exchanges and returns are conditional on merchandise, including all hardware, wires, and printed matter being returned, and unused in their original package. Absolutely no returns on special orders, or custom made items. A restocking fee of 20% will be charged for returned or cancelled orders.
   
Q - How do pre-orders work?
A - Please refer to our Pre-Orders FAQ page.